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  #1  
Old 01-10-2010, 09:31 AM
tomfra tomfra is offline
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Join Date: Dec 2006
Posts: 188
Exclamation User unsubscribed but receiving emails still
Hi everyone,

I have had this problem reported several times - user unsubscribes in this account profile, the "check this box to unsubscribe" form box is indeed ticked but they get update emails I send via the admin panel still.

Is this a bug in the aMember version I am using - i.e. 3.0.9?

Tomas
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  #2  
Old 01-11-2010, 02:52 AM
alexander alexander is offline
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Join Date: Jan 2003
Posts: 1,956
May be there is another account with the same email?
Also you mean emails sent from aMember CP -> Email users or automatic emails?
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  #3  
Old 01-11-2010, 05:51 AM
tomfra tomfra is offline
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Join Date: Dec 2006
Posts: 188
I have aMember set not to allow multiple accounts with the same email so that's not possible. It seems both the automatic emails and emails sent from the aMember admin panel are being sent still although I am 100% sure only with the emails I sent from the admin panel manually.

Tomas
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  #4  
Old 01-11-2010, 06:03 AM
alexander alexander is offline
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Join Date: Jan 2003
Posts: 1,956
Please contact us in helpdesk I will check this.
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  #5  
Old 02-11-2010, 02:11 AM
weburs weburs is offline
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Join Date: Nov 2008
Posts: 5
We have got the same behavior on our installation. Please post a solution.
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  #6  
Old 02-11-2010, 02:24 AM
weburs weburs is offline
aMember Pro Customer
  
Join Date: Nov 2008
Posts: 5
Why can I still not remove users from autoresponder
When is this problem finally solved?

We posted in 2008 - how responsive is aMember, I wonder

Urs - @commetrics
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  #7  
Old 02-12-2010, 12:58 AM
alexander alexander is offline
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Join Date: Jan 2003
Posts: 1,956
Do you use latest version of aMember? If yes please contact me in helpdesk with examples.
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