aMember not adding paid users

Discussion in 'Payments processing' started by sudn3sc3d, May 20, 2006.

  1. sudn3sc3d

    sudn3sc3d Guest

    My users have signed up and when they pay for subscriptions using PayPal, aMember doesn't add them automatically as paid users. I have to manually add all of the users as paid. The email in aMember CP > Setup > Paypal is the primary email in my PayPal account. I do not see anything in the Error Log about IPN dumpings or anything like that. This is very urgent.
  2. BigDaddy

    BigDaddy Member

    Joined:
    Mar 26, 2006
    Messages:
    30
    I am getting something similar with Clickbank. A lot of customers get added automatically, but a handful do not. Have not been able to find out why by questioning the customers. I wondered if there was some known issue with firewalls?
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please contact support via helpdesk.
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Your problems is COMPLETELY different.
    There can be 3 problems about clickbank:
    - users don't click continue link after payment, so aMember has no chance to know if payment has made;
    - some users pay you directly via clickbank (not starting from aMember signup page), so aMember again has no chance to know them;
    - you don't have return url configured correctly for some your products;

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