Password gets lost when registration is incomplete

Discussion in 'Troubleshooting' started by mstv, Mar 16, 2007.

  1. mstv

    mstv New Member

    Joined:
    Mar 16, 2007
    Messages:
    4
    I've been having a problem with amember ditching the password field when a user doesn't complete the paypal transaction right away. When the person comes back to do the paypal, they are unable to use the username (which is now taken) because the password was never saved.

    Is there a fix for this / any suggestions?

    Thanks
  2. dynamicm

    dynamicm New Member

    Joined:
    Feb 24, 2007
    Messages:
    36
    Are you using

    should aMember generate username for customer?

    should aMember generate password for customer?
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Are you using generate password function?
  4. mstv

    mstv New Member

    Joined:
    Mar 16, 2007
    Messages:
    4
    No, I am not using generate Username.. nor am I using generate password
  5. mstv

    mstv New Member

    Joined:
    Mar 16, 2007
    Messages:
    4
    hrm.. anyone? :/
  6. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    It is very strange case, please contact us via helpdesk with exact links and access info.
  7. mstv

    mstv New Member

    Joined:
    Mar 16, 2007
    Messages:
    4
    ok, i'll have to get to this next week, as i've been having problems with my actual amember account. seems like my username has been deleted even though i my license isnt expired.

    thanks!

Share This Page