For my product, I want to charge an initial fee which would be $XX.XX and then $X.XX a month after that. I only want to use PayPal or 2checkout. Is this possible?
I added Trial 1 Price as 0.0 with a duration of 14 days with the intention of adding a free trial. But on my signup page, it only lists the product's full price - no mention of the free trial. Do I need to do something else to get this to work? If it's relevant, my payment system is 1ShoppingCart. Andrew
You need to stipulate the PRICE is lets say $195 and the period is for 1 year or Lifetime etc (whatever your terms are) then fill in Trial 1 Price as zero and Trial 1 duration as 14 days. It WILL show that the cost to subscribe is $195 as you have already found BUT the user wont be billed till the day after the trail period ends. To make it clear to the user place this information in the product DESCRIPTION field. If your product name is "Whizz Bang Coaching Club" then that will show with a price of $195 next to it and if you put in the product description field "Whizz Bang Coaching Club - Please note you will not be billed till the end of the 14 day trial period" then that will appear on your signup page after the product name.
You can edit the signup.html not to show the price, and then describe what you are offering fully in the description section. David
Thanks David for the extra suggestion. I guess you'd have to make it clear what was involved in the free trial since folks would get a bit suspicious about collecting their credit card data otherwise. Andrew
I have been trying to set up what's explained above. I have a non-recurring membership for $25 and set the trial period for 3 months at $0. But then PayPal comes up with a box asking for an amount more than $0, or it will not progress. So I set the trial period to $1 and then it is fine. So now paypal charges $1 for three months. However, there is nothing in the paypal account of the customer that i can see that shows that a bill will be raised in 3 months, neither in their amember account. Does this mean that amember will charge the customer $25 in 3 months time, and therefore it does not show in paypal? Or does it mean that I have set up something wrong? Or is it because free trials only work with recurring bills? The amember manual is not that helpful about the free trial feature. Thanks!
I think I am using paypal_r because my IPN URL ends with .../plugins/payment/paypal_r/ipn.php Update: yes I am using paypal_r paypal_pro is not even in my list of plugins, only paypal and paypal_r I have an Australian Business paypal account
Just did some tests.. From what i can tell, you can't do a trial price with a non-recurring product with paypal. David
Thanks David I have been doing some thinking (yep, it sometimes happens) and I might solve the problem by setting up a copy of the membership product which is free for the trial period, and which cannot be renewed if you either are a free trialler or you have the normal membership. I think that should solve the problem, except for the fact that you can use a different email address to sign up for another free trial and so on, but that problem also exists if you have a free trial period with a recurring membership. Thanks!
I have the same problem except I am using 2checkout for the payment processor. However when I go into edit the product there is no option to have any type of trial. There isn't even an option for a set up fee with the 2checkout plugin. Is there an update for the plugins?
Just did a test run amember 3.1.4 / paypal Price:10 Duration: 3 months Trial 0 Duration: 7 days Recurring: checked Worked So it looks like the newest version can handle 0 trials with set period of 3 mos. David