Problem with CAPTCHA

Discussion in 'Troubleshooting' started by fertilepress, May 6, 2009.

  1. fertilepress

    fertilepress Member

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    I can't get CAPTCHA to show up on my signup page, even though I have it enabled. What could possibly be going on?

    Can I have CAPTCHA and email verification both selected?

    Thanks!

    renee
  2. codeispoetry

    codeispoetry aMember Pro Customer

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    Hi Renee,

    Sure you can :)

    If CAPTCHA still doesn't work for you, after activating CAPTCHA, try restarting your browser. Log into your admin to check that CAPTCHA is still activated, and then check your signup page for the image ;)

    Lee
  3. fertilepress

    fertilepress Member

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    Thanks, Lee. It was driving me crazy! :D

    renee
  4. fertilepress

    fertilepress Member

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    It didn't work, Lee. I did what you said and CAPTCHA is still activated in admin but does not show up on the signup page. This problem only seems to happen when I activate the email verification option. :confused:

    renee
  5. codeispoetry

    codeispoetry aMember Pro Customer

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    Tested and works

    Hmm... What version of aMember Pro are you using? I just tested it on my v3.1.6 and it works...

    I have:
    Advanced > Use CAPTCHA on signup page - checked!
    E-mail > Verfiy E-Mail Address On Signup - checked!

    And my Signup page shows the CAPTCHA image :)

    Cheers,
    Lee
  6. fertilepress

    fertilepress Member

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    I'm on v3.1.6 as well.

    renee
  7. opentech

    opentech New Member

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    Why do so many questions in this forum have in complete answers?
  8. miso

    miso aMember Pro Customer

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    well, then CAPTCHA field must have been removed from or disabled in your signup.html template or something...
  9. sunseapromos

    sunseapromos Member

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    Captcha Image Link Broken

    I am using the latest vers. 3.1.9 pro of this script. And my Captcha box on my signup form is showing the little broken link icon that missing images have.

    I logged out of my admin, quit my browser and redialed up the page.

    I tried several browsers to view the page in and they all show the same broken link.

    How can we fix this please?

    Thank you,
    Claudia
  10. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    @Claudia: I suspect it is a lack of GD support in PHP. I would email your server/host support and see if they can add it for you.
  11. sunseapromos

    sunseapromos Member

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    What is GD support in PHP? I am a graphic designer not a programmer so some of this is wheeeeeeeeeeeeew over my head -- sorry. :(

    But, I have my own VPS so basically I am my own host. What do I need to check. If it is not something I can do myself, my tech. support is excellent and they can do it.

    Thank you. :)
  12. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    Logged on to aMember as admin, click on version info (left sidebar)

    Search for "GD Support" and see if it is enabled
  13. alexander

    alexander Administrator Staff Member

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    Actually I think GD support is enabled and the reason is something else.
    Without GD support aMember will not show "use CAPTCHA" setting in CP.
    What you see when open yoursite.com/amember/captcha.php in browser?
  14. sunseapromos

    sunseapromos Member

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    I see the captcha image. :)
  15. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    @sunseapromos: have you modified your signup form? does it work with the standard signup form?
  16. sunseapromos

    sunseapromos Member

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  17. sunseapromos

    sunseapromos Member

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    Okay - I think the link is just flat out wrong.

    I looked at my template captcha link and it had migrated a name change for itself to a backup directory I have all my templates in I am working on.

    I changed it to what I thought it should be according to how it is on the server:
    ../templates/{if $smarty.server.HTTPS}{$config.root_surl}{else}{$config.root_url}{/if}/captcha.php?for=signup

    But it is still showing up broken. Is this incorrect still?
  18. sunseapromos

    sunseapromos Member

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    ... and now I dial up the page and right click on the image to get the image location and it shows:

    http://www (dot) christianhomebusinessassoc.com/templates/http://www (dot) christianhomebusinessassoc.com/amember/captcha.php?for=signup

    (replace the "dot" above with a ".", this forum truncates the long urls)

    but I have uploaded the image in the truncated version as mentioned previously.

    Is this wrong? Looks like it. How can I correct it?

    Thank you anyone! :)
  19. alexander

    alexander Administrator Staff Member

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    Yes this is incorrect.
    Here is correct code for cpatcha url:
    Code:
    <img src="{if $smarty.server.HTTPS}{$config.root_surl}{else}{$config.root_url}{/if}/captcha.php?for=signup" width="122" height="62" alt="Verification Image" />
    
  20. sunseapromos

    sunseapromos Member

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    YAY! Finally it is working. :)

    Thank you very much! :)

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