Helpdesk look

Hi,

I would like to create something similar to what you have for the helpdesk. Like you have radiobuttons with different subjects that then go to a form that is different for each subject. How would I go about setting this up?

Thanks,

Dan

Also you have ticket history, how do I add this?

Ah ok, thought you had just used aMember's helpdesk for this. Is there anyway to get the radio buttons and custom forms for use with aMembers helpdesk? Like I'd like to create a custom form, not just subject and message body. And different buttons to go to different forms depending on the subject of your problem. Is there anything I can customise to do this?

Thanks,

Dan

Also this cerberus, is there any sort of demo I could try to see how it works with amember?

Isnt cerberus just the back end? I just really want the front end what users can see, like custom forms and different help subjects etc.

Also in the bootstrap.php I see this code:

function onBuildDemo(Am_Event $event)
{
$subjects = array(
'Please help',
'Urgent question',
'I have a problem',
'Important question',
'Pre-sale inquiry',
);
$questions = array(
"My website is now working. Can you help?",
"I have a problem with website script.\nWhere can I find documentation?",
"I am unable to place an order, my credit card is not accepted.",
);
$answers = array(
"Please call us to phone# 1-800-222-3334",
"We are looking to your problem, and it will be resolved within 4 hours",
);
$user = $event->getUser();

I want this subjects, but how do I activate it?

Disregard this, just realised its for demo purposes

Alex!
I can't find the helpdesk link where I can submit a private request for my account. Where do I go to get help through the helpdesk?

I found a button above the link for helpdisk in my account. I swear those buttons where not there a hour ago and after three attempts looping around the help pages, and suddenly the helpdesk link provides a new view with buttons for history and contact us.