Amember is gone from my site after update

Discussion in 'aMember Pro v.4' started by ocastaned, Feb 2, 2012.

  1. __ocastaned

    __ocastaned New Member

    Joined:
    Jun 19, 2011
    Messages:
    22
    I logged in to my amember control panel and I see an update available, after selecting update, everything apparently finished with no problems but now when I go to mysite.com/amember/admin nothing is there I only see this message: Error 404 - Not Found. Also when I tried to log in as a member using the wordpress widget no response. I have a lot of customers contact me about this. I need help please!
  2. ayurvedamentor

    ayurvedamentor New Member

    Joined:
    May 12, 2010
    Messages:
    16
  3. __ocastaned

    __ocastaned New Member

    Joined:
    Jun 19, 2011
    Messages:
    22
    Wow I see, I already open an urgent ticket but I hope my new customers don't ask me for a refund, I have new subscribers and I don't know how long it will take until somebody can help me.
  4. __ocastaned

    __ocastaned New Member

    Joined:
    Jun 19, 2011
    Messages:
    22
    Wow great support, they fix it already.
    skippybosco likes this.
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    I've fixed your installation.
    The problem was in htaccess file inside /amember/ folder. You had modified file and it was replaced by upgrade process.
    skippybosco likes this.
  6. ayurvedamentor

    ayurvedamentor New Member

    Joined:
    May 12, 2010
    Messages:
    16
    Yes, Amember Support was not fast previously.

    I too received a message from Alexander. It is really fast and amazing:)

    Regards.
    skippybosco likes this.

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