Currently my product is set for 30 days Free than $129/mo. I have a customer that signed up under this setup, but I want to give another 90 days free. What's the best way to do this? I need to make sure that the customer isn't automatically billed when they hit the 31st day. Many Thanks!
What payment system? If its an offsite system like paypal, their contract for payment is on the paypal site, and you cant really adjust it- maybe you can go to paypal, and set the subscription to be suspended. David
Unfortunately, there is no ability to do that within aMember control panel. It is possible to do (in case of Authorize.Net CIM) by direct database editing. The following records in MySQL database needs to be modified for this customer: am_invoice.first_period , am_invoice.rebill_date am_access.expire_date If you need help with this, contact us via helpdesk with link to this topic.