product not showing under renew

Discussion in 'Troubleshooting' started by rockstar12, Aug 20, 2013.

  1. rockstar12

    rockstar12 aMember Pro Customer

    Joined:
    Nov 1, 2012
    Messages:
    45
    Hey,

    I created a custom form for signup of a free version of product.. user can signup and get access.. but under add/renew subscription other products are not visible.. just a captcha and "Subscribe to site newsletter" checkbox.. and when clicked on next i get select payment method error.. so not sure y other products are not showing up.

    other product is not disabled in product config page.. any guess?
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Perhaps you have it set to be hidden if active in another product? check the product settings.
    Otherwise, I think its your form settings.

    David
    rockstar12 likes this.
  3. rockstar12

    rockstar12 aMember Pro Customer

    Joined:
    Nov 1, 2012
    Messages:
    45
    in my signup form i have only 1 product.. but i want to show all products after they signup.

    in another form i have two product. but after signup it doesnt shows any... after a user signsup i want to show all products under a categroy. how can i do that?
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    create a new form and show to 'members' and put all the products in it.
    I cant say what you have set wrong without seeing it.

    David

Share This Page