aMember support???

Discussion in 'Troubleshooting' started by chronoshift, May 22, 2008.

  1. chronoshift

    chronoshift aMember Pro Customer

    Joined:
    Jul 23, 2007
    Messages:
    61
    Is anyone else receiving aMember support? I created a ticket with a serious issue on sunday, and it is now thursday, and have not received a response :mad:
    chronoshift, May 22, 2008
    #1
  2. calisolllc

    calisolllc Member

    Joined:
    Feb 19, 2007
    Messages:
    194
    I am having no problems with answering of tickets
    calisolllc, May 22, 2008
    #2
  3. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    I am also getting great support (<24 hours)

    What is the issue you are having chronoshift, perhaps we can help?
    skippybosco, May 22, 2008
    #3
  4. licensing

    licensing aMember Pro Customer

    Joined:
    Mar 16, 2013
    Messages:
    3
    Hi,

    I am getting pretty desperate. I applied the latest upgrade to my site - over 7 hours ago. The upgrade completely broke my site. I submitted an 'URGENT' support ticket but have not received any feedback or acknowledgement of the issue. None of our customers can access the content and no new sales can be made. The case number that was logged is FSA-94259-963.

    Can someone please assist?!
    licensing, Jun 14, 2021
    #4
  5. licensing

    licensing aMember Pro Customer

    Joined:
    Mar 16, 2013
    Messages:
    3
    This was kindly addressed by Alexander. The issue was due to PHP versions manually set on my hosting provider and the minimum version required by the latest version of aMember.
    licensing, Jun 14, 2021
    #5

Share This Page