1sc not showing paid....?

Discussion in 'Troubleshooting' started by drmartinjr3i3, May 27, 2011.

  1. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

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    Nov 21, 2010
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    I keep trying to get everything working with shopping cart.
    it was working before...but now it is not...

    I don't know what the issues is

    User is created but no user is confirmed.... as paid even though they have completed payment in 1sc

    I have the amember plugin module on 1shopping cart
    I have the amember box checked in the settings on the product on one shopping cart
    My price and terms match that in 1 shopping cart
    The product id matches what is in 1shopping cart
    I have 1shopping cart set to land on the http://americanwealthinvestinginstitute.net/amember/thanks.php page

    I have put a postback password in 1 shopping card and made sure that password matches the one i have in amember - in the 2 fields in cp-1sc-postback password

    The only thing I can think is there is something wrong with my code on thanks.php - or I have to use some specific postback password - though I thought I was able to make up one and just ensure it is the same in amember and 1sc

    Please help -
    This not only causes customers to be delayed in getting access to membership site - but now I have absoutely no idea how to integrate the verification of their payment from 1sc on the recurring orders without manually entering them since they have already subscribed - literally meaning do i have to manually enter their payment every month for life or is there someway to resolve this???
  2. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

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    Need to solve asap - any help on this would be greatly appreciated
  3. alexander

    alexander Administrator Staff Member

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    Jan 8, 2003
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    6,279
    Please see my reply in other thread you have. Also, submit ticket about this issue in helpdesk and provide access info, this will help to fix issue fast.
  4. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

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    submitted ticket
  5. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

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    still having issue - still not able to process a single transaction through 1shopping cart and amember - 1shoppingcart plugins are different on different installations i have of amember please check the differences in the instalation plugins and see what the discrepenecies are and how they could be causing the issue
  6. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

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    again 1shopping cart is processing fine just the postback plugin is not posting in amember showing approved - biggest nightmare is worrying about recurring orders and how to get them automated - what will i do to automate the orders once all this is resolved? as the customer is not going to be correctly connected?????
  7. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

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    Okay - I figured i would do everything I could - so i signed up for another 1shopping cart account. I connected it to my amember on apex installation
    it worked with no issue. This shows 1shoppingcart is not having issue and that my server is not having issue that host my domains and site.

    I setup an idential product in both - 1shopping carts
    and i setup an idential product in both amembers

    i put the product in my new 1shopping cart and tied it to my amember apex installtion
    processed and worked 100%

    i put the new product in my new 1shopping cart and tied it to my amember on american wealth installation - did not work just like before

    this proves it is not 1shopping cart
    it proves itis not the host as it works on the host
    it shows amember 1sc plug in working on apex installation
    it shows amember 1sc plug in is not working on americanwealth installation

    the error being received as exhibited in teh debug log is that teh postback passwords do not match even though they do

    so there is an error in the 1sc plugin for amember in the amember/plugin folder
    i opened each of the files on both servers and they do not match - they should match and be same code but they dont so this is the only area left where the error could exist - or in some other part of amember code

    this is literally the only possible reason it is not working everything else has been tested and proven to work...

    PLEASE HELP!
  8. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

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    Resolved by jenolan - jlogica.com - contact him for help he is awesome!!!!!!!

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