1shop not sending payment info

Discussion in 'Payments processing' started by saram22612, Feb 24, 2010.

  1. saram22612

    saram22612 New Member

    Joined:
    Feb 7, 2010
    Messages:
    2
    We have recently moved servers (domain name did not change). We have reconfigured the database integration, but I have missed something in the files somewhere. The back end CP works fine, and when people make a purchase their information goes into the amember installation, however, 1shopping cart never sends the payment info and the new member is left as "Pending" or not paid and recurring transactions never do anything.

    I was told I need to modify the IPN URL in 1shoppingcart. I have no idea where to do that, (help?) however I did find the /members/plugins/1shoppingcart/ipn.php file. There is a URL in there that is something like /.../.../.../configure.php (in amember files)

    I am wondering if this is what I need to change to the location of that file on the new server? The root path is slightly different on the new server.

    Thanks in advance for your help.
    I have submitted a help ticket about it, but thought I might get a more in-depth answer here.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    If domain name was not changed and installation URL was not changed, then IPN url was not changed as well and old setting should work.
    Check aMember CP -> Error Log do you see 1SC IPN requests here?
    Also search in Apache access log for 1shoppingcart/ipn.php do you see requests in access log?

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