2nd request. URGENT: Amember Affiliate program showing WRONG earnings

Discussion in 'Troubleshooting' started by rbhavesh, Aug 11, 2009.

  1. rbhavesh

    rbhavesh New Member

    Joined:
    Jan 19, 2009
    Messages:
    3
    I am using amember with wordpress + phpbb and all works well since few months.

    before few days, I sent affiliate payments of July 2009 as per the affiliate commission report generated by amember. And most of my affiliate members mentioned that I have OVERPAYED them. They are mentioning that I have paid almost double or more amount than they have actually earned.

    I checked the affiliate stats again and again but the report shows the same figure. What has gone wrong? How do I get RIGHT affiliate payment report?
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Have you made a tech support ticket?

    David
  3. rbhavesh

    rbhavesh New Member

    Joined:
    Jan 19, 2009
    Messages:
    3
    thanks for response david. I just resubscribed to your academy and I am sure, my problem will be solved now.

    Amember created the software but you are the one who is making easy for buyers to actually use it.
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    I cant guarantee that I'll be able to figure out the issue, but will see what I can do. aMember is really the one to fix it if it is technical problem.

    David

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