500 internal service error

Discussion in 'Troubleshooting' started by tsongkie, Jan 3, 2010.

  1. tsongkie

    tsongkie New Member

    Joined:
    Dec 28, 2009
    Messages:
    6
    Okay, here's my problem:

    I can log in to my admin page just fine.. Create products, etc..

    Now when I go to mysite.com/aMember/member.php I get the login page and when I log in I get a 500 internal service error.

    Same goes with my protected directories say when i go to mysite.com/members/product1 I get the log in page... I log in and then get the server error again. When I refresh I see the website fine.

    Weird huh?
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    is it just the member.php page or do you see it with the profile.php page as well?

    check to see if you have anything strange (rewrite rules, etc) in your .htaccess files in the root of your domain or your amember folder.
  3. tsongkie

    tsongkie New Member

    Joined:
    Dec 28, 2009
    Messages:
    6
    here's what i have on my root .htaccess:

    # -FrontPage-

    IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti*

    <Limit GET POST>
    order deny,allow
    deny from all
    allow from all
    </Limit>
    <Limit PUT DELETE>
    order deny,allow
    deny from all
    </Limit>
    AuthName blackhatminds.com
    AuthUserFile /home/blackha5/public_html/_vti_pvt/service.pwd
    AuthGroupFile /home/blackha5/public_html/_vti_pvt/service.grp




    ---


    Also whats weird is it's just happening from my end (I tried it in 3 boxes). I tried it on a different computer w/ a different ip and it works just fine.

    and the same error happens on profile.php as well.

    Help?
  4. tsongkie

    tsongkie New Member

    Joined:
    Dec 28, 2009
    Messages:
    6
    Double post, sorry.
  5. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    So a couple of things to try, check:

    1) if you rename the .htaccess in your root and (if it exists) aMember directory, does the error go away?

    2) check the permissions of the aMember folder and files and ensure they are correct.
  6. tsongkie

    tsongkie New Member

    Joined:
    Dec 28, 2009
    Messages:
    6
    what should the permissions be? 755 to all files?
  7. tsongkie

    tsongkie New Member

    Joined:
    Dec 28, 2009
    Messages:
    6
    i deleted the htaccess and still get the same error.
  8. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    Depending on your hosting configuration, 755 for folders, 644 for files.

    If you are still having problems you can contact me directly at {my user name user @ hotmail.com} and I'll take a look at your environment and see if I can get you sorted.

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