Sent from Amember's "Test" system... My website was hacked due to faulty script... My experience has been...terrible with Amember... and support has been ridiculous as well.
Steve, I just reviewed your tickets. Your site has been hacked because your site was not protected against known security problem mentioned at http://www.amember.com/p/Main/SecurityNote04 which we e-mailed all customers about. We anyway sorry for this, but any program in the world may have security problems, and all we can do is to fix it ASAP and notify customers also ASAP, and we are doing this! Regarding test e-mails, I cannot say anything exact, because there is no ticket in the helpdesk, but I believe it is not a bug in the base script, because this part of system at least is 2 years old, and nobody else experienced this problem. May be it is result of some customization or debug of your script.
Posts like this from people like Steve really irck me. You wont find a more support script on the market anywhere! I mean anywhere! ALEX AND HIS TEAM are amazing. If they send out a security issue, do it! Don't wait and then come post here saying you didnt know! The system even tells you there is an update!
My experience with amember support has been stellar. In fact they've answered every single support request I've had within a day and usually their reply has the answer I need right there. I'm really glad I chose amember!