Access Denied..urgent!

Discussion in 'Troubleshooting' started by magas, Jun 13, 2003.

  1. magas

    magas Guest

    Setup amember pro to work with the probilling plugin.

    Works fine, when the client signs up it does all the right things including creating the account, sending the client to the secure server for payment and then the postback works too.

    The problem is when the user then tries to use his login/username it displays "ACCESS NOT ALLOWED" and prompts them to enter their username/pass again.

    I have created several accounts manually and this problem doesn't affect those accounts.

    Please if someone can help I would greatly appreciate it.

    magas
  2. alex-adm

    alex-adm Guest

    1. For urgent help always email to support@cgi-central. Forum is not a good place to resolve urgent issues.

    2. Make sure payment is checked as completed in aMember. If not, check it manually and send me aMember CP => Error Log contents.
  3. magas

    magas Guest

    Thanks.

    They are marked as completed.

    What exactly & where do you want me to send the info to?

    magas
  4. alex-adm

    alex-adm Guest

    Please send me aMember CP admin login details to support@cgi-central.net
    (along with URL where user trying to login).
  5. magas

    magas Guest

    done!

    Thanks.

    magas

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