Account getting locked for no reason

Discussion in 'aMember Pro v.4' started by xindexer, Oct 2, 2012.

  1. xindexer

    xindexer Member

    Joined:
    Apr 17, 2011
    Messages:
    52
    The majority of my users use proxies so I have disabled the account sharing feature in amember as it was going off for a LOT of my customers. I recently upgraded to 4.2.10 and I have one customer who can't log in unless I manually change his account settings for the "Is Locked" feature from "NO" to "Disable auto-locking for this customer"

    Why would this one account be affected like this?
    xindexer, Oct 2, 2012
    #1
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    How exactly did you disable the account sharing? Could you please copy/paste your settings?
    alex, Oct 3, 2012
    #2
  3. xindexer

    xindexer Member

    Joined:
    Apr 17, 2011
    Messages:
    52
    In version 4.1.x I thought there was a way to disable the account sharing feature, I don't see an option for that now, I now have 4 customers with this issue since the upgrade to 4.2.10

    Is there no way to disable this now?
    xindexer, Oct 3, 2012
    #3
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Just increase limits to BIG values. Set IP Limit to 9999 within 1 minute
    alex, Oct 3, 2012
    #4

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