Some users get this error message when they follow the activation link sent to them in the automated email: I can't seem to reproduce it myself when I create a test account, yet when I try to log in with the problem account and resend the activation email, the problem persists. Strangely enough, the error suggests that the code is invalid, but the email_verified field in the amember_members table is decremented for the appropriate user, so that some of my users are at -3 and -4 for email verified, because they have tried repeatedly to activate their account. What is the problem?
The problem may be that users have 2 accounts. I have had this problem too in testing. When I looked, I had duplicate accounts that were created, perhaps as a result of clicking twice thinking that it didn't work the first time. What is also needed is a resend activation link if they don't get it the first time.
Hi, I am getting this issue on a few accounts. There are no duplicate accounts for these people. I have even changed the account email address to my own on one account, resent the verification email from the control panel, and tried clicking on the link myself. No go, I just get the above error message. Note that this account can log in and access the site, and that payment appears to be approved, the person just can't access their account information. What else can I check to find out why this is happening. I am curious also to know what the numbers 0 and 1 are in the field email_verified: Code: | email_verified | count(*) | +----------------+----------+ | -1 | 16 | | 0 | 1719 | | 1 | 812 | -1 I now know means the email isn't verified, but what is the difference between 0 and 1? Many thanks for any answers.
I have a member that is getting this error when their verification link is being clicked now. We haver vers. 3.2.3. Pro, quite a bit newer than when these earlier messages were posted. When I try to login and access the member's account I get an error saying their account is not accessible because they have not verified it yet. We have resent a verification email and still getting an error message when clicking and copying and pasting in the link. http://www.christianhomebusinessassoc.com/amember/signup.php?cs=75-21178808154d (new) http://www.christianhomebusinessassoc.com/amember/signup.php?cs=75-21178808154d (old) I would like to know how to fix this problem, but also, would like to know how to manually verify an account in the admin. area when needed. Thank you, Claudia Beck