Im offering swreg and paypal as payment options and im wondering why so many people signup to NOT complete the payment process. These are the numbers i have from the last few days: Tue 11/23/2010 13 10 Wed 11/24/2010 15 2 Thu 11/25/2010 16 10 Fri 11/26/2010 23 13 Sat 11/27/2010 23 13 Sun 11/28/2010 27 10 First number is amount of members added, 2nd number is amount of members that finished the payment process. Is there something wrong with these stats? Should i try another payment processor? What are your experiences?
This does not look wrong for me. There always will be users who change their mind, or even spam signups. Try to enable and configure captcha and email verification, this will help to decrease pending signups.
Shopping cart abandonment is common. Make use of the pending email setting in the product to get them back to the site. David