Adding Subscription

Discussion in 'Troubleshooting' started by alex_cor, Apr 5, 2007.

  1. alex_cor

    alex_cor New Member

    Joined:
    Aug 22, 2006
    Messages:
    1
    RE: 2.4.1PRO

    How do I add a card for a recurring charge?

    For example, someone signed up for subscription a, they called in with their credit card # and now I want it to be charged and go through the standard recurring billing process but even though they have a subscription and the card is in the system, doesn't seem to be charging. Any thoughts.
    alex_cor, Apr 5, 2007
    #1
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    aMember charges customer for recurring billing when customer has
    - credit card info on file;
    - has a subscription that:
    -- expires TODAY
    -- not-cancelled
    -- is for a recurring product

    Then aMember will rebill customer.
    alex, Apr 6, 2007
    #2

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