admin email on rebill fail

Discussion in 'Payments processing' started by terriz, Aug 14, 2007.

  1. terriz

    terriz Member

    Joined:
    Nov 17, 2003
    Messages:
    37
    Hi,

    I have my system set up to attempt rebill twice after the initial recurring payment failure. What I need is to know how to get aMember to tell me that the final rebill attempt has failed -- i.e., when their subscription has expired due to non-payment.

    I've searched all through the CP Email panel and can't find how to set this up...I get emails when someone cancels, and the user gets emails if the initial recurring payment is unsuccessful (credit card rebill failed), but the admin doesn't get anything on either the first or the final billing failure/subscription expiration.

    Maybe it's in there and I just haven't found it yet?

    Thanks,
    Terri Z

    P.S.--I'm using 3.0.6
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Terri,
    there is no such email defined.
  3. gblocker

    gblocker aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    9
    Alex,

    Is there any way this feature can be added ... maybe even custom work? My client is pushing me for this feature.
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    This is possible as custom modification. Please contact us and explain what you need to do exactly.

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