Admin gets changed to subscriber...

Discussion in 'aMember Pro v.3' started by maximize, Jun 18, 2012.

  1. maximize

    maximize Member

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    Have you ever run into this problem: Logging into amember 3.2.3 sometimes the admin gets demoted to subscriber.

    We're using the amProtect plugin as our login widget.

    We have 3 admins and frequently have to connect with another to change back to Admin... really frustrating...

    dp
  2. davidm1

    davidm1 aMember User & Partner

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    Do you have any conflicting user data? eg same username in passwords in wordpress as the admins?

    David
  3. maximize

    maximize Member

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    Not sure I understand what you're asking, but I don't think so. You mean like username = username / password = username... ?

    No.

    There are 4 admins. All have strong password setups.
  4. davidm1

    davidm1 aMember User & Partner

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    What version of the amprotect plugin?

    David
  5. maximize

    maximize Member

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    You have version: 3.2.1.03
  6. davidm1

    davidm1 aMember User & Partner

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    I believe thats the latest version, maybe contact amember tech support for assistance. I think theyve taken over the plugin development, although they may not be supporting it since they want to move everyone over to amember 4.x.

    David
  7. maximize

    maximize Member

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    I'm guess I was wondering if anyone else had experienced this problem...

    Seems pretty strange to me.

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