Affiliate Commission!

Discussion in 'Troubleshooting' started by honest, Oct 9, 2010.

  1. honest

    honest New Member

    Joined:
    Feb 23, 2010
    Messages:
    14
    Hi

    I am encountered a problematic situation while setting Affiliate Commission %.

    amember allows us to set two level commission i.e. a)% rate of commission for first payment b) % rate of commission for subsequent payments.

    My site works like this

    Once user signs up he gets one free subscription product, without any cost for life time access.All other subscription products are paid products.

    Now I have set up Affiliate commission as under

    First payment commission : 20%
    Subsequent payments commission : 4%

    But here is a catch, the system is paying 4% affiliate commission to all payments. This is happening because technically my first payment is "Free product". Naturally system is overlooking 20% rate and simply jumping to 4% when actual payment starts flowing in.

    What to do in such situation?
    Any help?

    Or I need to open a service ticket? (trying to avoid burdening amember team).

    Regards
    Avinash
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    So the system should be paying 20% for the 1st payment of the 2nd product too? Is this set globally as well as per product?

    David
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Avinash,
    This is possible only with customization. You can contact us in helpdesk for quote.

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