After hours support? Is there any?

Discussion in 'Troubleshooting' started by blue_vision, Nov 2, 2011.

  1. blue_vision

    blue_vision Member

    Joined:
    Sep 27, 2011
    Messages:
    79
    Last night I had support check into a bug and they said it's a known issue and can't be fixed yet.

    Then today I find that they must of touched something else because when members go to sign into their accounts at the member.php file they get one of these suckers:

    Parse error: syntax error, unexpected '}' in

    This could not come at a WORSE time when we told everybody that a product will be released.

    I know they are in Europe and likely asleep right now. I filled out an emergency trouble shooting form or whatever but is there any hope or will they not get to it till 10pm or later my time?

    Thanks
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Hi,
    I'm sorry for this issue. Error was fixed, and site is working now.
  3. blue_vision

    blue_vision Member

    Joined:
    Sep 27, 2011
    Messages:
    79
    THANK YOU SO MUCH!
  4. blue_vision

    blue_vision Member

    Joined:
    Sep 27, 2011
    Messages:
    79
    Now that's support everybody :)

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