aMember or CCBill Datalink running slowly?

Discussion in 'Troubleshooting' started by Willow, Feb 11, 2005.

  1. Willow

    Willow Guest

    I've had a problem over the last couple of weeks - everything was working fine, but suddenly this problem appeared. People joining my phpBB2 site are registered very slowly, so they can't access the site for some time after they have joined.

    I get a confirmation email from CCBill, and about 5 minutes later get an email from the person saying they cannot login. In the aMember CP, there is no sign of the new member. This happened last night, so I had to manually set the membership - and this morning aMember CP was showing the name registered by the member when they signed up.

    Does anyone have any idea what to do about this? I can't have "Instant Access" taking several hours :)
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please contact support.

    I must say that aMember just cannot delay processing, everything is instant inside aMember. So if there is DELAY, it is not inside aMember. If transactions is not marked as paid at all, then it is another question.

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