aMember widget not showing logged in

Discussion in 'Troubleshooting' started by janea, Sep 18, 2012.

  1. janea

    janea aMember Pro Customer

    Joined:
    Nov 13, 2009
    Messages:
    44
    Hi, I am the webmaster for www.dramanotebook.com. We are running aMember Widget through WP 3.4.1.
    My issues below all started taking place after there was an accidental upgrade to WP from 3.3.1 to 3.4.1.

    I am noticing with some members (not all), even our admin login, that the Amember widget still shows as if no one is logged in yet I "know" the login I created is good. It also goes to a redirect white page for a few seconds then goes back to the home page as if no login was detected. I created a test login and that logs in just fine, no problems.

    However, if I log in to Wordpress with my wp-admin login (the same login I tried with aMember widget) using the /wp-admin link the widget suddenly changed to Welcome (username)!.

    I have the Frugal theme installed, if that matters.
    I also have, in the settings of WP 3.4.1, a sidebar login which does seem to have some amember settings, yet I don't see anything in the site showing that sidebar login being called.

    Do we just need to delete those user account out and start over?

    Thanks,
    Jim
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Hi Jim,
    please contact us via helpdesk.
  3. janea

    janea aMember Pro Customer

    Joined:
    Nov 13, 2009
    Messages:
    44
    Sorry, been slammed. I will call today. It is 10:43pm PST in the USA.
  4. janea

    janea aMember Pro Customer

    Joined:
    Nov 13, 2009
    Messages:
    44
    Hey Alex, I put in a ticket about 11 hours ago. No reply yet.

    Ref: IWH-83392-939

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