aMember/Wordpress New Members Not Given Access to Content

Discussion in 'Integration' started by kimandlyn, Aug 11, 2010.

  1. kimandlyn

    kimandlyn New Member

    Joined:
    Jul 14, 2010
    Messages:
    1
    I am using Amember and the amProtect plugin. I am protecting several different download products.

    When a new members purchases access to a product they should be taken to a Welcome page is setup to show a list of pages they have access to. For some reason when a new product/membership is purchased they are redirected to the welcome page but all the sub-pages (one for each product) are remaining hidded. It seems that while the member is being created in WP they are not being given access to the product(s) they purchased.

    I have been trying to get help via a support ticket for two weeks and since they can't seem to get to the root of the problem I thought I would ask here.

    Jodie B for smarterdirectsales.com
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    @kimandlyn: have you contacted Ken Gary yet? Since he wrote amProtect he might be a better contact for you than the aMember helpdesk.

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