Any other methods of getting tech support?

Discussion in 'Troubleshooting' started by wampcat, May 4, 2007.

  1. wampcat

    wampcat New Member

    Joined:
    May 2, 2007
    Messages:
    1
    Does anyone know if there is a phone number to get help? I'm waiting on a support ticket but I need to get things implemented much faster than they are going currently.
    Alexander has been helping but I think he is very busy currently...are there any other support members to contact?
    Thanks,
    Brian
  2. deafdavid

    deafdavid Member

    Joined:
    Aug 28, 2006
    Messages:
    153
    No..only via support ticket. I find it unusual you have not heard back from them. Usually the support team get back to me within 24 hours (if they can't do it right away, they'll let me know and does follow up later). Try to send another support ticket and tell them you've not heard back on your ticket #.

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