Anybody having trouble with 1ShoppingCart not posting to aMember?

Discussion in 'Troubleshooting' started by championsedge, Jul 29, 2009.

  1. championsedge

    championsedge New Member

    Joined:
    May 6, 2008
    Messages:
    15
    Hi there -

    A couple of days ago, I discovered that HUNDREDS of member payments collected throughout the last week were not posted from our 1ShoppingCart account to aMember.

    Is anybody else having this problem? If so, I'd love to know what was done to solve -- and correct -- the issue.

    So far, 1SC has been unresponsive. I've sent them screen captures of our error logs, but I'm still waiting to find out what they're going to do about it.

    In the past, they've always come back and blamed aMember... I hope they don't do that again.

    Cynthia

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