Authorize-CIM Popover doesn't close

Discussion in 'aMember Pro v.4' started by yodude711, Oct 4, 2013.

  1. yodude711

    yodude711 New Member

    Joined:
    Jan 9, 2013
    Messages:
    11
    When the authorize-cim popover window appears within the member's area (both during signup process, and during editing cc info in member's area), when clicking "save" or "cancel" buttons, the popover window goes blank white, but it does not close, and the user cannot return to the page.

    This happens when I am using Chrome and Firefox (just updated to latest version of each). I am using latest version of Amember (just installed it via update via admin panel).

    I tried it on Safari browser, and it works properly - the problem is not there.

    Hoping to launch in the next couple days - need to get this sorted out!

    Attached is screenshot of the page when it gets stuck.


    You can see it firsthand by going through the signup process at http://helloblair.com/#order

    Thank you!
    Blair

    Attached Files:

  2. yodude711

    yodude711 New Member

    Joined:
    Jan 9, 2013
    Messages:
    11
    I just tried it in Internet Explorer 8, and it works properly there. So the issue only happens in Chrome and Firefox.
  3. giorgino

    giorgino aMember Pro Customer

    Joined:
    Jul 25, 2011
    Messages:
    54
    Safari too. Don't work
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    I am sorry for this issue, we will fix it ASAP.
  5. teachnology

    teachnology New Member

    Joined:
    May 7, 2007
    Messages:
    14
    Just wondering if this issue was addressed? I didn't see anything in the change log. Thx
  6. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
    Hello,

    Short Answer:
    You need to set up ssl certificate for your site and change secure root url in aMember to https://

    Long Answer:
    The issue is latest versions of browsers does not allow to load not secure url for secure pages (https vs http).
    So authorize.net page which is loaded via https can not load your page without https to communicate with it.
    aMember do not receive communication and can not process action (close window).
    Unfortunately there is not any ability to change anything on our end. You really need to add ssl for your site if you want to use this payment integration method.

    Best Regards.
  7. yodude711

    yodude711 New Member

    Joined:
    Jan 9, 2013
    Messages:
    11
    Caesar - thank you for that information. I appreciate it.

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