Authorize.net CIM

Discussion in 'Payments processing' started by riffster, Sep 16, 2010.

  1. riffster

    riffster Member

    Joined:
    Jun 28, 2007
    Messages:
    34
    Hello all,

    I'm probably misunderstanding something (as usual), so I'm hoping for some forum feedback instead of bugging support, lol... :D

    I can't seem to get the Authorize.net CIM plugin to work? The normal plugin (the one that does not support recurring payments) works fine. I signed up for Authorize.net's Customer Information Manager (i.e. CIM) and I removed the relay URL, but I get the following error:

    "Error 92 - Payment Transaction Failed"

    Also, it seems to be processing the payment on my web server? Isn't the CIM plugin suppose to redirect the payment process the secure Authorize.net server? We don't want sensitive information on our servers (I have enough gray hairs, lol...)

    Thank in advance for any feedback...

    Dan
  2. riffster

    riffster Member

    Joined:
    Jun 28, 2007
    Messages:
    34
    Is anyone using the Authorize.net CIM plugin successfully?
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Yes plugin should work without a problem.
    In regards to error contact us in helpdesk I need to check full debug log for payment that generate error.
    Authorize CIM plugin will take CC info on your server, but it will not store it in database.
    It works this way:
    When user signup first time, it will take CC info and store it on Authorize.NET
    Then on requrring payments, plugin will rebill user using payment profile id and user profile id that were created on signup.
  4. afcommarketing

    afcommarketing New Member

    Joined:
    Oct 3, 2010
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    5
    Is there a way to have it take the cards on the Authorize.net server. We also don't want to run any security risks.
  5. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    @afcommarketing: CC are not stored on your server. See Alexander's comment below:

  6. afcommarketing

    afcommarketing New Member

    Joined:
    Oct 3, 2010
    Messages:
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    I understand card numbers are not STORED on my server, however I'd frankly prefer having them taken on the auth.net servers rather than my own. Peace of mind not ever having the info entered onto a form and then sent from my server to anywhere else.

    I know some people don't like that, but I'd prefer it.
  7. alexander

    alexander Administrator Staff Member

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    Unfortunately this can't be done with Authorize.CIM plugin .

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