auto upgrade failed cannot disable maintenance mode

Discussion in 'aMember Pro v.4' started by gregw, Jan 12, 2013.

  1. gregw

    gregw aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    19
    URGENT! I tried to upgrade using the auto upgrade to aMember Pro Core [4.2.14.3b7ee0a]

    the upgrade failed, and now I cannot disable the maintenance mode
    gregw, Jan 12, 2013
    #1
  2. gswaim

    gswaim CGI-Central Partner

    Joined:
    Jul 2, 2003
    Messages:
    641
    You should be able to get aMember out of Maintenance Mode by:
    • From Admin Control Panel click on "Setup/Configurtion from the left menu
    • Click on the "Advanced" button in the top menu bar
    • Uncheck the Maintenance Mode box
    • Click on "Save" at the bottom of the scteen
    gswaim, Jan 12, 2013
    #2
  3. gregw

    gregw aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    19
    Thank You!!
    gregw, Jan 12, 2013
    #3
  4. gswaim

    gswaim CGI-Central Partner

    Joined:
    Jul 2, 2003
    Messages:
    641
    No Problem.

    Also note that you can update using the update package available from the download page in the "My Account" area..
    gswaim, Jan 12, 2013
    #4
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Greg,
    I want to add that you MUST upgrade manually using the update packages from your account if automatic upgrade failed.
    Probably Automatic upgrade was unable to overwrite all files, on your installation, so you still have some files from older aMember version and this will lead to issues in the future.
    alexander, Jan 14, 2013
    #5

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