Automated Email after Purchase?

Discussion in 'Payments processing' started by steelcity2000, Mar 26, 2008.

  1. steelcity2000

    steelcity2000 New Member

    Joined:
    Mar 14, 2008
    Messages:
    4
    This seems like a pretty simple question, but I can't figure it out. I customized the email template that automatically emails the customer after they purchase.

    Everything works, but for some reason the email subject always says [none] when it's delivered to the recipient.

    I want the email subject to say something like "Welcome to X Website", but no matter what I put in there it always says [none].

    Does anyone else have this problem, and does anyone know a solution?

    :confused:
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    Aug 22, 2006
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    2,526
    Dumb question, but you are putting your subject in the subject field right? Have you tried just putting plain text ("hello world") to see if it is having problems with a variable you may be using?
  3. steelcity2000

    steelcity2000 New Member

    Joined:
    Mar 14, 2008
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    Yea, I put some plain, text, like Welcome to X Website!, then I tried this: {$user.name_f}, Welcom to X Website...

    But, after I put a test order in and I check the email, the subject line says [none]... Are you supposed to insert any quotes or brackets around the subject line text in the email template?
  4. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
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    Here is a sample of one of my admin email subjects

    {$product.title} payment complete - ${$payment.amount}

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