Been searching for 2 days and can't find an answer

Discussion in 'Troubleshooting' started by russell_stutely, Aug 11, 2008.

  1. russell_stutely

    russell_stutely aMember Pro Customer

    Joined:
    Jul 25, 2007
    Messages:
    31
    Hi

    I have a feeling the answer is staring me in the face but can't figure it out

    This is the scenario

    I want to charge people a fee to apply to enrol (product enrol).. this is set up as a -no product and has its own sales page and works perfectly.

    The next step is for them to upgrade to membership on a monthly basis (product enrollled membership) if their application is successful. This product is set up as a -no product as well.

    The problem is this

    Once a person has paid application fee to enrol, when he tries to "upgrade to membership" the system says that you are already a customer and to login to your account to make the purchase.

    The problem with this is that i do not want these two products available to see by members of other products already running.

    I can "hide" them from members area by using -no for each product.. but how do I make the membership product available for existing enrol products only?

    Hope this makes sense?

    Regards

    Russell
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    You need to make a new product, available on the members page only, and then set the allow or disallow section to hide from the members who already are signed up.

    David
  3. russell_stutely

    russell_stutely aMember Pro Customer

    Joined:
    Jul 25, 2007
    Messages:
    31
    Hi David

    Thanks for the reply... I think I have now got mmyself even more confused!

    I have created the first product $200.00 one off payment.. this gives access to a folder (all created and working) whereby the client gets a description of the upsell product (a recurring billing product)

    In the members area after purchasing 200USD Product I can't get it to display the recurring product only to this person.. I can get it to display to everyone regardless of membership type (I have several memberships going on at once)

    I set for recurring product that member MUST have subscription to 200USD Product but the system will not let me purchase the resurring payment product.. I get this message

    "Pressure Point Apprentice Program" can be ordered along with these products/subscriptons only: "Pressure Point Expert Apprentice Application"

    And will not let me progress any further.

    I do not really want to display the PP Apprentice Program in the members area atall UNLESS it can ONLY be seen by PP Expert Apprentice Application members i.e 200USD Members

    Hope that makes sense somehow???

    Kind Regards

    Russell
    p.s Your site has been a tremendous help over the months.. a ton of great information

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