Best way to account for refunds?

Discussion in 'Payments processing' started by erikcw, Oct 5, 2006.

  1. erikcw

    erikcw New Member

    Joined:
    Nov 15, 2004
    Messages:
    54
    Hi all,

    Can anyone share with me the best way to account for refunds inside amember? Do you add another payment with a negative price? Do you zero out the price of the refunded payment?

    I want to make my payment reports as accurate as possible. It would be nice to be able to generate a refund report as well.

    Any ideas?

    Thanks!
    erikcw, Oct 5, 2006
    #1
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    The best is to mark payment as "Not-paid" but keep it in database.
    alex, Oct 9, 2006
    #2

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