Bug: Renewing Subscriptions On Same Day

Discussion in 'Troubleshooting' started by xnlb, Aug 26, 2003.

  1. xnlb

    xnlb Guest

    Found a bug that one you renew your subsciption on the same day that you purchased one, the date span doesn't not start off at the end of the last subsciption.

    example:

    user signs up for 3 month subscription.
    loves content, decides to add another year on to it
    the 2nd subscription runs from today - to 1 year from now... and not 1 year plus the original 3 month subscription...

    this may have been reported before, but figured i would let you know.
  2. alex-adm

    alex-adm Guest

    thank you for reporting it - we will check it.
  3. nelson

    nelson Guest

    I think I have detected a related problem. A customer of mine selected 2checkout to pay, but didn't complete purchase. Then she went to the "control panel" to add/renew a subscription, and then she actually completed purchase, but she didn't get access (I had to setup it manually).

    I am a registered aMember Lite customer, and I am using the latest 1.8.5 update.

    Thank you.
  4. alex-adm

    alex-adm Guest

    It is not a similar problem - please check aMember CP -> Error log

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