can someone PLEASE hep?

Discussion in 'Installation' started by kendra, Mar 20, 2008.

  1. kendra

    kendra New Member

    Joined:
    Aug 22, 2006
    Messages:
    5
    I have sent multiple emails over the past week and no one is answering me. Can you PLEASE help? If you cannot help, can you PLEASE refund my money?

    Thanks,
    Kendra
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Kendra,
    Asll your tickets in support area were answered and there is no open issues as far as I can see.
    If you don't get reply by mail please check tickets status at https://www.amember.com/support/
  3. maverick

    maverick New Member

    Joined:
    Mar 19, 2008
    Messages:
    2
    I'm having this same problem as Kendra. I requested the install and its 2 days later and not even a word from amember.

    I've sent multiple tickets...and not one response.

    Funny though how when I was inquiring about purchasing the script and I sent a message it received a response in less than a day.

    After I've made the purchase..I don't hear anything.

    Also..the guarantee that is placed on the site should be taken down a worded differently.

    The word guarantee shoud be removed and replaced with other wording that doesn't say something that they can't live up to.
  4. maverick

    maverick New Member

    Joined:
    Mar 19, 2008
    Messages:
    2
    An Update To Report

    I made a post earlier about not hearing from anyone at amember about my script installation.

    Well, I'm happy to report that I now have the script installed and I would like to issue a big thankyou to Alex and his team.

    He said that he was a little busy...

    And that's all I needed to know...

    So once again..Thank you Alexander

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