I'm using PayPal as my processor. Member is requesting that I cancel her recurring monthly subscription. How do I do this manually while keeping the subscribers membership active until the expiration date? Thanks.
Thanks Dave. I'm not locating a specific area to cancel the subscription. There are these links: User Info, User Payments/Subscriptions, Actions, Access Log, Affilate Stats. However, nothing specific for cancelling the account to ensure no automatic re-bill.
You need to access your paypal account- not amember. When you cancel it in paypal, paypal will notify amember of the cancelation, and the account will naturally "expire" at the end of the current payment period. David
Ahhhhh! Now I get it. Thanks very much David! Always appreciate your generous comments left on the threads. Best, Simon