Cancellations...

Discussion in 'aMember Pro v.4' started by relapse, Feb 27, 2013.

  1. relapse

    relapse aMember Pro Customer

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    They are showing in the stats on the dashboard.

    However, I can not seem to find the member that cancelled.

    Can you tell where to find that information?

    Thanks in advance.
  2. alexander

    alexander Administrator Staff Member

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    Currently you see cancelled invoices in aMember CP -> Reports -> Payments-> Invoices. There is no search for cancelled invoices.
    Also we are going to improve daily reports this way:
    http://bt.amember.com/issues/1125
  3. relapse

    relapse aMember Pro Customer

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    Thanks Alexander.
  4. relapse

    relapse aMember Pro Customer

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    OK, still something not working properly here, or I do not know how to follow instructions.

    As you can see in image 1, a cancellation is being reported for today.

    However, in image 2, the last cancellation reported was 14 days ago (March 9).

    Am I missing something or is the reporting off a bit?

    cancelled1.png

    cancelled2.png
  5. alexander

    alexander Administrator Staff Member

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    Timestamp which you see on second screenshot is date/time when invoice was added(and not when it was cancelled).
  6. relapse

    relapse aMember Pro Customer

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    So, I have the same question as in the OP...

    How do I find who cancelled on the day the cancellation is made?
  7. alexander

    alexander Administrator Staff Member

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