Cannot signup a new member

Discussion in 'Troubleshooting' started by pesi, Jul 7, 2008.

  1. pesi

    pesi New Member

    Joined:
    Jul 7, 2008
    Messages:
    3
    I installed the trial version of aMember and everything works except that I cannot signup as a 'new member'.

    The signup form when filled in, asks for a "Membership Type" field to be filled in, but that field is not seen, nor can i find where i should put it in (in the Product Management section?)

    Thanks,
    Pesi
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Have you created a new product in the amember admin screen?

    David
  3. pesi

    pesi New Member

    Joined:
    Jul 7, 2008
    Messages:
    3
    Yes - but there was nowhere to enter any "Meembership Type"
  4. jimjwright

    jimjwright New Member

    Joined:
    Sep 12, 2007
    Messages:
    162
    Hello,

    The membeship type field should be composed of the product title and product description. If no products are displaying then maybe you are inadvertently filtering them out. If you specify a negative price group for a product then it will not display in the signup form. Also the scope field of the product could limit the product from being displayed.

    What is the url your using to display the signup form? Are you passing any parameters?

    Jimmy
  5. pesi

    pesi New Member

    Joined:
    Jul 7, 2008
    Messages:
    3
    I did enter product name & description - re: the negative price group, if I remember right, I tried with both positive & negative. I just changed ISPs today so I'm going to reinstall at the new host and try again.
    Thanks...
    Pesi

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