Cannot use FREE payment plugin.... error

Discussion in 'Troubleshooting' started by sierraworld, May 4, 2004.

  1. sierraworld

    sierraworld Guest

    When a subscribers signs up for a free subscription he can not use the Add/Renew option in his member information area to add a paid subscription option. The user gets and error when selecting fee based subscription.
    "Cannot use FREE payment plugin with the product which cost more than 0.0
    "
    What am I misssing here?
  2. skippybosco

    skippybosco Guest

    Hi, Just tried this on my site and did not see the issue.

    Couple of things I checked was that my product cost was $0 for any products using the FREE payment plugin..

    since I have multiple products, both pay and free, I elected to "assign" payment options to my products to avoid users selecting products with a cost, but selecting the free plugin as a payment option.
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Enable some payment plugins at aMember CP -> Setup -> Plugins. You have only "free" enabled.

    Also, for products with price = 0, "free" payment plugin automatically selected.

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