Can't log in to amember dashboard

Discussion in 'Troubleshooting' started by mcharest, Feb 28, 2011.

  1. mcharest

    mcharest New Member

    Joined:
    May 15, 2009
    Messages:
    5
    The goal was to "transfer" a working amember site to a new URL (and then eliminate the old one).

    We obtained a temporary license key, installed amember on the new site.

    Later we found out that we were unable to log into the amember dashboard of either the old or the new site, and members are unable to log into the old site.

    Have been trying for a week to get help from the help desk, so thought I'd try here in case someone has any ideas.

    Thanks
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    What error messages (if any) are you getting?

    David
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279

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