Can't log in to member area - The page isn't redirecting properly

Discussion in 'Troubleshooting' started by karlchrisesteem, Mar 10, 2012.

  1. karlchrisesteem

    karlchrisesteem New Member

    Joined:
    Jul 7, 2009
    Messages:
    5
    I haven't changed anything in my amember setup and all was working fine but now from the login screen when anyone tries to login I get the following error:

    The page isn't redirecting properly

    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    The same happens in internet explorer so its not the browser. I need an answer to this. What can I do to fix this?

    I have contacted customer service and am waiting ages for an answer. They told me my login details were not correct so I checked and sent again but havent heard anything back from them.

    Anyone else having trouble like this?

    Help and advice what to do needed ASAP.

    Thanks
  2. karlchrisesteem

    karlchrisesteem New Member

    Joined:
    Jul 7, 2009
    Messages:
    5
    Wey! Just solved this problem looking at another post. What I did:

    1. Deleted the .htaccess file in the protected folder
    2. Went to protect folders in admin panel
    3. Deleted the protected folder that had the error
    4. Re-protected it

    VOILA! FIXED!
    Hooray!!

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