CCbill browser compatibility. I need a secondary!

Discussion in 'Payments processing' started by twholycross, Mar 18, 2007.

  1. twholycross

    twholycross aMember Pro Customer

    Joined:
    Jan 30, 2007
    Messages:
    63
    CCbill is telling me that there are several known issues with regard to browser compatibility and loading their processing page. They tell me Opera, Netscape, AOL. I also have customers telling me IE7 and Firefox do not work as well. So how many people are using these browsers?! A good way to see is look into your amember pending members and see how many have duplicate incomplete payments for the same product. Obviously not 100% accurate, but I have substantiated with email that 7 of 10 users with this status abandon the form because of load problems and were using said browsers. The other 3 people did not respond to my email. lol

    So... I obviously need a secondary processor which I have been avoiding. Possibly tertiary. I signed up for Paypal a year or so ago and don't remember exactly why, but I believe they could not handle part of the data I need to pass. My site sells monthly and yearly subscriptions. Each customer chooses an additional category variable of 1,2 or 3 that then grants access to different information based on that level.

    So any recommendations? Authorize.net? Clickbank? Who can tell me what the browser compatibility is like?

    TIA

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