Hi, Our server had an issue that caused cron jobs to stop working. This went on for a few days before being caught, when means several renewing subscriptions processed by CCBill were not recorded by aMember. Now that things are fixed, those subscriptions still don't correctly reflect user's payments. Anyone know an easy way to get aMember and CCBill synced back up?
That's a tough one. It surprises me that the user payments are not reflected correctly. My understanding, from reviewing the ccbill plugin code a while back, was that the amember-->ccbill datalink would default to downloading the last 15 days worth of ccbill subscription data if the cronjob did not run within the past 24 hours. I could be wrong, but it would seem like your user payments for the last 15 days should've at least gotten synchronized after that initial cronjob hiccup. And then it should run normally after your cron was able to run again.