I have been trying to setup CCbill as an alternate billing provider on my amember pro site for a week now and still get errors.... I have gone through all of the steps; creating the datalink user/pass, specifying my server IP, creating the CCbill subaccounts, creating amember products to match, and adding all of the information to amember config, but still I cannot run transactions. I am currently getting the error when running the ccbill debug script: IP of your webserver is: 85.17.143.88 SEND TO CCBILL https://datalink.ccbill.com/data/ma...ARGEBACK&clientAccnum=935386&username=XXXXXXX &password=XXXXXXXX RESPONSE FROM CCBILL Error: Authentication failed. 01 I sent an e-mail to CCbill and I'm still waiting to see what they say. One question I have is this; in the setup/config section in amember for ccbill, there are the fields: Your account ID: Subaccount Number: Well I know what to put as my account id, but I have 8 subaccounts. How do I add all 8? Do I simply put 0000, 0001, 0002, etc.? If you have any experience with this it would be greatly appreciated. THanks
Hw to enter subaccounts Well, I have tried to enter my ccbill subaccounts in amember in the following formats: 0000 (this is the main subaccount) - this didn't work Then I tried entering All as the subaccount - of course it didn't work Then I tried specifying all of my subaccounts: 0000,0001,0002,0003,0004,0005,0006,0007 - This did not work. The response back from CCbill is always the same: invalid subaccount... So what do you place in set/config for ccbill subaccount when you have multiple subaccounts???? I love amember but I wish they were a little more detailed in configuring the ccbill plugin..
Gary, I am having the same problem with just a single sub account It is strange that neither of us can get it to work with the main '0000' sub account. I am getting the same "Authentication failed. 01" error. I have got my member ID, sub account number, and password set correctly...what else is being sent to ccbill that could be resulting in an authentication failure?
I sorted my issue. I was issuing requests from a range of IPs - whoops. I am stil getting too many requests though. Everytime someone hits my member page (and maybe when they log in as well) I get a ccBill datalink error: Too many requests. My cron is set to hourly. Should I change it to 2 hours? And is tehre a description anywhere of what amember is doing with the datalink requests. I mean shouldnt the datalink postback be enough with maybe a daily datalink poll to resynchronize? Thanks Michael
I am getting the "Too many requests" error from ccbill also - it seems like just the act of viewing certain pages triggers a datalink request. A description of when calls are being made to the datalink server would be helpful for me also, because according to the ccbill datalink documentation, there is a limit on the number of requests that can be made in a 1 hour period... Will going over the limit affect the operation of amember in any way? And how can this operation (amember calling the datalink server) be turned off so that it only happens via cron?
I'm also getting the "ccbill too many requests" error. It seems to be happening only on the hour, which is what my cron is set to. But it's not every hour that it happens. Have you heard from support about this? I've got a ticket in too.
Setting the cron to every two hours fixes it. CCBill limits you to one request an hour. I guess sometimes the cron runs again before 60 minutes has actually elapsed.