Clickbank error on product page

Discussion in 'Payments processing' started by 6130445, Apr 8, 2011.

  1. 6130445

    6130445 New Member

    Joined:
    Nov 10, 2010
    Messages:
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    I tried adding the clickbank ID in the product page and got this error when I saved:

    Cannot update product: You MUST enter Clickbank Product ID while you're using Clickbank Plugin

    Clickbank plugin is activated and configured (with API keys etc)

    And BTW, is product clickbank IS the same as the item name is my CB account?

    thanks
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Clickbank ID is the item number in clickbank- not the product name.

    David
  3. 6130445

    6130445 New Member

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    Nov 10, 2010
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    Where do I find the Id then in Clickbank?

    All I see is an Item column that's composed of alpha and numeric. My product's is cg30 and that's what I entered in amember when I got the above error.
  4. davidm1

    davidm1 aMember User & Partner

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    Item#

    David
  5. 6130445

    6130445 New Member

    Joined:
    Nov 10, 2010
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    Then there seem to be an error in Amember, because we are allowed to use letters and dashes in CB, and this caused the error above. I changed the item ID to a number and it worked fine.
  6. mpmatt

    mpmatt New Member

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    Mar 21, 2011
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    1
    hi 6130445 have you found a solution? I have the same problem

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