connection problem

Discussion in 'Installation' started by maniac, May 21, 2004.

  1. maniac

    maniac Guest

    I'm havng problems connecting to my admin and member pages. I get a MySQL error telling me that the dB user cannot connot connect to the database. I checked my config,inc file and all of the info in it is correct.

    Is there another file which I should be looking at?

    I have both aMember and the vBulletin plugin installed on my server.

    The installation worked fine for a few days...
  2. pilot

    pilot New Member

    Joined:
    May 24, 2003
    Messages:
    178
    Have you checked with your server admin to see if anything has changed ? for instance they may have moved a server.

    I had a similar experience a while ago and although my server moved OK the database was still connected to the old server when they decommisioned it.

    Just an idea

    Amember user
  3. maniac

    maniac Guest

    Yes, server moved, but I checked to make sure that all the databse info was the same.

    my config file is pointing to localhost...

    I guess I can do a re-install, since I really don't have any members yet, but I'd like to salvage the template work I've done...

    Thanks
  4. pilot

    pilot New Member

    Joined:
    May 24, 2003
    Messages:
    178
    my problem was that the dns name server tags was pointing to the old server, it was'nt till that was corrected did it put things right.

    Do'nt think you will need to reinstall Amember as I doubt it is an Amember issue.
  5. maniac

    maniac Guest

    DNS resolved over a week ago...

    I think it's got something to do with the vBulletin integration, but I can't even access the admin area.

    I checked the config file and it all seems rght. It jives with all my dB settings...

    Is there another file besides "config.inc.php" that has the dB info?
  6. pilot

    pilot New Member

    Joined:
    May 24, 2003
    Messages:
    178
    Hi
    As far as I know config.inc.php is the only source of database info.
    just check your paths again:

    \$config['root_dir'] = '/home/user/public_html/amember'; something may of changed in the server set up?

    What is puzzling is that this stopped connecting to DB without you doing anything. you said "The installation worked fine for a few days..."

    I would still suspect the server set up and where mysql is pointing to. You could test this out with another small program that connects to a database?
    then delete it afterwards. if that does'nt connect then I would think there is a server problem.

    That failing drop Alex an email support@cgi-central.net
  7. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Maniac, please write to support@cgi-central.net
    At least we will be able to reply you faster and give some advice. Believe me, there is nothing inside aMember that could cause this error message. If it says MySQL password incorrect, it means it incorrect. It will save time if you press to your site admin to verify your MySQL info. I'm serious and it is 100% true.

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