Constant PayPal Pro Payment Failures

Discussion in 'Payments processing' started by mick535, Nov 21, 2010.

  1. mick535

    mick535 New Member

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    I have constant, but inconsistent PayPal Pro Errors when new members are trying to signup. I am using the latest version of aMember Pro (3.2.3Pro).

    When I have tested it myself, it has worked fine, but around 75% of the visitors who are trying to process are having signup errors when using coupon codes in their purchase process.

    One of the error codes I received from a member was:

    paypal_pro ERROR: Payment #0 was not found</br>

    The top of the page had this error message as well:

    Invalid Argument supplied foreach() in line 147 of file paysys.inc.php


    What could the problem be?

    Thanks.

    Mike
    mick535, Nov 21, 2010
    #1
  2. mick535

    mick535 New Member

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    I have sent this to the Help Desk as well.

    Mike
    mick535, Nov 22, 2010
    #2
  3. mick3490

    mick3490 New Member

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    I updated my support ticket in case you haven't seen it.

    Thanks.

    Mike
    mick3490, Nov 22, 2010
    #3
  4. alexander

    alexander Administrator Staff Member

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    Both errors were fixed. Please let me know if issue still exists.
    alexander, Nov 23, 2010
    #4
  5. grainfree

    grainfree New Member

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    I was getting this same error, is there anything I can do to fix it? I put in a ticket too.
    grainfree, Jan 11, 2011
    #5
  6. booforum

    booforum Member

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    Can you please let us know what the issue with this is, and how to fix it?

    Thanks
    booforum, May 18, 2011
    #6
  7. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    @booforum: Given this thread was opened almost 6 months ago it may not be relevant depending on your site and its configuration.

    Are you having an issue or error? Can you elaborate on the specifics of it (error log messages, etc.)
    skippybosco, May 19, 2011
    #7
  8. booforum

    booforum Member

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    When a user is trying to pay with Paypal, they are continually getting
    "paypal_pro ERROR: Payment #0 was not found"
    booforum, Jun 15, 2011
    #8
  9. alexander

    alexander Administrator Staff Member

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    Where user get this error, on CC info form? Or you see it in Error log?
    alexander, Jun 16, 2011
    #9
  10. booforum

    booforum Member

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    The user gets it on the CC info form.
    booforum, Jun 16, 2011
    #10
  11. alexander

    alexander Administrator Staff Member

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    This seems to be a bug, please contact us in helpdesk, provide access info we will check what can be wrong.
    alexander, Jun 17, 2011
    #11
  12. booforum

    booforum Member

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    The error is specifically (and only) caused when the user is trying to add a subscription through the (/member.php?tab=add_renew) "Add/Renew Subscription" TAB on the members page.

    So essentially the user a free account already, then is trying to order a PAID SUBSCRIPTION after being logged in -- and the error occurs when using paypal.

    But yes, I put something through to HELPDESK as well.
    booforum, Jun 17, 2011
    #12

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