Continue Button doesn't work

Discussion in 'Troubleshooting' started by Andy$$$, Jul 4, 2010.

  1. Andy$$$

    Andy$$$ New Member

    Joined:
    Dec 17, 2004
    Messages:
    11
    My customized signup page doesn't work most of the time.

    For some users the CONTINUE button works for most it doesn't.

    User fill in their info and should then hit CONTINUE to be able to see Step-2 in the signup process. But nothing happens.

    I have read all threads here I could find about this issue and I have already tried to update the path to ajax.php as was suggested but it still doesn't work.

    I have the latest Pro version.

    Anyone that has any suggestions?
  2. Andy$$$

    Andy$$$ New Member

    Joined:
    Dec 17, 2004
    Messages:
    11
    It looks like if there is only one product available the signup page works but if there is 2 or more it doesn't.
  3. Andy$$$

    Andy$$$ New Member

    Joined:
    Dec 17, 2004
    Messages:
    11
    Got someone to solve it for me so its now working.
  4. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    Trouble is without a web address not possible to see what is happening so any suggestions would only be sheer guesswork.
  5. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    @Andy$$$: What turned out to be the issue?
  6. james_wa

    james_wa New Member

    Joined:
    Aug 29, 2006
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    9
  7. alexander

    alexander Administrator Staff Member

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    Jan 8, 2003
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    6,279
    Is this fixed already? Just was able to create account without a problem.
  8. james_wa

    james_wa New Member

    Joined:
    Aug 29, 2006
    Messages:
    9
    Yes. That has been fixed. Thank you Alexander.

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